firstcase SMS Consent and Messaging Policy

Overview

firstcase provides AI-powered call answering and intake services to law firms. When you call a law firm that uses firstcase, you may receive a follow-up SMS message from that firm summarizing your call. Messages are sent on behalf of the law firm you contacted, using the firstcase platform, from the firm's dedicated firstcase phone number.

Who Sends the Messages

The law firm you called is responsible for the messages sent to you and for obtaining any consent required by law. firstcase provides the platform that delivers them on the firm's behalf.

Messages You May Receive

You may receive a single automated SMS after your call containing a brief summary of your call, the date and time of your call, and next steps or follow-up information from the firm.

Message Frequency

One message per call. You will not receive marketing messages or recurring automated messages through this program.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out

Reply STOP at any time to stop receiving messages. You will receive a single confirmation message, and no further messages will be sent.

How to Get Help

Reply HELP for assistance, or contact us at hello@firstcase.ai.

Privacy

Your phone number and call information are handled in accordance with our Privacy Policy. We do not sell or share your information with third parties for marketing purposes.

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